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Services

CUSTOMIZED SERVICE FOR MAXIMIZED PERFORMANCE

From the moment your equipment is commissioned, we stand by your side ensuring maximum uptime, predictable lifecycle costs, and peak operational efficiency.
We believe in proactive, multi-level engagement tailored to your specific goals. Our commitment goes beyond repairs: we deliver fully personalized support strategies, combining preventive care, reactive service, and forward-thinking consultation.

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We are your strategic maintenance partner, not just a service provider, and we offer:

Engineering excellence

Expert support from a trustworthy partner that moves your business forward

Innovative approach

We integrate advanced technologies based on AI to keep your operations one step ahead

Tailored lifecycle strategies

We provide you with advice for replacement, repair or upgrade best suited to your wishes and requirements

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Service aligned with your business goals: we do not just repair your equipment – we make sure your operation runs at its best, every day, with the right support at every stage.

A plan that works for your business

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Every operation is unique —and your service strategy should be too. Together, we develop a custom maintenance plan that aligns with your performance goals, operational needs, and available budget.


Starting from zero measurement or commissioning, we map out a full support journey – including daily operation schemes, hands-on maintenance and repair training, preventive care, and upgrade strategies. Each step is designed to maximize efficiency, extend equipment lifespan, and give you full predictability over performance and cost.

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Here is what your custom maintenance plan may include:

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Operator training
Service parts management
Safety checks
Upgrades and optimization
Remote support
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This is more than support – it is our commitment to guaranteeing you:

Highest equipment availability

Our reliable equipment ensures minimized downtime

Optimized total cost of ownership

Optimizing your total cost of ownership is our focus

Maximized performance

Reaching the perfect balance between throughput and sorting quality so you can meet compliance requirements with confidence

Learn more about our core support areas:

Consultancy

Consultancy and training

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Maintenance efficiency

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Safety provision

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MR THIEL, PLANT MANAGER, PREZERO LANDSBERG

“The appointed service team is quick to reach, highly competent and also the supply of wear and spare parts is excellent.”

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