Services
CUSTOMIZED SERVICE FOR MAXIMIZED PERFORMANCE
Our customer service is your trustable value partner! We believe in consistent, multilevel engagement to help customers receive fully personalized and maximized support. Providing optimized maintenance combined with responsive service during the entire life cycle of your machines and installations is our main priority.
Has your machine got a failure or a malfunction? Contact us immediately:
Service phone number: +31(0)596-654354
E-mail address: service@bollegraaf.com
That is why our service department’s mission statement is:We develop, design, produce, deliver and service recycling and sorting solutions that take care of the environment. By doing so, we enable the reuse of our planet’s limited resources sustainably. Further, we offer unrivaled support that matches the high quality of our installations. Our long-term maintenance planning unburdens all our customers. Also, our team is available around the clock to help your team to keep your assets running. This guarantees a consistent output quality. And then by improving and innovating our service, we continuously optimize your total cost of ownership.
Our service guarantees
We are there for you whenever you need preventive and/or reactive support to solve the challenges you encounter while operating your installation. In addition, these are our service guarantees to you:
Optimized TCO
Optimizing your total cost of ownership is our focus
Prediction
Extensive expertise and experience in numerous fields enable us to accurately predict necessary maintenance
Availability
Our reliable equipment ensures maximized uptime
Advice
We provide you with advice for replacement, repair or upgrade best suited to your wishes and requirements
Innovation
We continuously improve and innovate our services with the knowledge gathered during more than 60 years of industry experience
Quality of output
By optimizing your assets, we can guarantee consistent quality of the output of your installation
Our reliable equipment ensures maximized uptime:
Consultancy & training
Our goal is to provide you with lifelong service and support including possibilities to upgrade and/or transform your installation as well as to organize training to learn how to further optimize your performance…
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Maintenance efficiency
Whenever you need any advice from our experts within Bollegraaf or Lubo, require a quote for certain spare parts or would like to receive a technical visit of our engineer, we will be happy to help…
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Safety provision
We certainly put safety first. Our safety protocol is constantly reviewed and we can offer you the best advice on how to make your working environment as safe as possible…
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MR THIEL, PLANT MANAGER, PREZERO LANDSBERG“The appointed service team is quick to reach, highly competent and also the supply of wear and spare parts is excellent.”
Technologies
Bollegraaf leads the industry by developing advanced and profitable technologies for sorting and recycling. What's more, our range of products comprises solutions perfect for processing waste paper, plastics, and a wide range of commercial and industrial, and domestic types of waste. Go to Technologies
Solutions
Recycling is all about recovering value from resource recovery. Further, it's what drives the recycling industry and our customers’ business. What inspires us at Bollegraaf is a desire to contribute to their success. Finally, improving the world of recycling motivates us to get the absolute best out of a recycling installation. Go to SolutionsMore Bollegraaf Group
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